Course Description:

Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention. This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Learning Objectives:

• Psychological crisis and psychological crisis intervention
• Resistance, resiliency, recovery continuum
• Critical incident stress management
• Evidence-based practice
• Basic crisis communication techniques
• Common psychological and behavioral crisis reactions
• Putative and empirically-derived mechanisms
• SAFER-Revised model
• Suicide intervention
• Risks of iatrogenic “harm”

Certificates and Continuing Education:

General Contact Hours:

Two-Day Course; 13 Contact Hours 

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

Profession Specific CEUs:

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.